Feature
Updated 2026-11-07
Ordr’s hosted storefront is a branded online shop that shares products, prices, and order records with your AI agent on WhatsApp, Instagram, Messenger, Telegram, and web chat—so DMs and the website sell the same catalogue.
Give buyers a shop link and a chat agent that share one catalogue—orders, customers, and fulfilment stay in the same Ordr workspace.
Chatbots that only reply in WhatsApp leave you maintaining a second website menu. Ordr keeps the storefront and the AI agent on the same product data so a price change or sold-out item applies everywhere.
Use food menu setup when modifiers and categories matter, or merchandising collections when you sell catalogues. Pickup, delivery, and payment preferences stay on the order record.
Abandoned-cart recovery, campaigns, and CRM profiles attach to the same customers who browse the shop or message on WhatsApp—not a separate storefront SaaS.
A small bakery posts new items on Instagram and puts its storefront link in the bio. Followers who prefer browsing open the shop; those who prefer talking message the AI agent, which answers from the same catalogue and creates the same kind of order. When the bakery marks an item sold out or changes a price once, both the shop and the chat reflect it.
Buyers open a branded shop link, browse products, and place an order. Payment options such as cash on delivery or Paymob card checkout appear when you enable them. Customers who start in chat can be sent product cards that open the same catalogue, so nobody has to re-enter what they already told the agent.
The hosted storefront is included on Growth, Pro, and Scale. Food menu setup, storefront merchandising, product recommendations, and abandoned-cart recovery are included on Scale. The live comparison table on the pricing page lists the current plans.
If you need a heavily customised website design or complex multi-region tax and shipping rules, a dedicated ecommerce platform may suit you better. If you already run Shopify or WooCommerce, you can keep it and sync the catalogue where that integration is enabled instead of moving your shop.
A branded online shop hosted with your Ordr tenant. It uses the same products, prices, and order records as your WhatsApp, Instagram, and web chat agent.
Not for a basic shop. Ordr includes a hosted storefront. If you already run Shopify or WooCommerce, you can sync catalogues where that integration is enabled—see the Shopify/WooCommerce WhatsApp answer.
Yes. Both paths write structured orders into the same workspace so kitchen, warehouse, or delivery see one record.
Yes. Food-oriented menu setup and storefront merchandising (collections and highlights) are available depending on your plan.
The hosted storefront is included on Growth, Pro, and Scale. Food menu setup and storefront merchandising are included on Scale.
Cash on delivery and card payments through Paymob are available when you enable them. Other options depend on your setup, so check the payments settings in your workspace.