Respond around the clock
Customers can get answers when your team is busy, with human handoff available for exceptions.
- AI replies
- Conversation history
- Team handoff
WhatsApp integration
WhatsApp commerce automation
Use Ordr to turn WhatsApp chats into customer support, product guidance, order-taking, retention, and marketing workflows that your team can supervise.
Take orders in chat
Guide customers from product questions to structured order details without forcing them into a separate support flow.
- Product guidance
- Order creation
- Checkout and payment context
Run follow-up campaigns
Keep WhatsApp templates, campaigns, retention, and customer records connected to the tenant workspace.
- Approved template workflows
- Campaign history
- Customer segmentation
FAQ
What can Ordr automate on WhatsApp?
Ordr can help with customer questions, structured order-taking, handoff, retention, and approved WhatsApp campaign workflows.
Can WhatsApp conversations connect to orders?
Yes. Ordr is built to connect customer conversations with products, orders, bookings, and customer records.