Privacy Policy

Last Updated: January 29, 2026

1. Introduction

Welcome to ordr ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our services, including our integrations with Meta/Facebook Platforms (WhatsApp, Messenger, Instagram).

2. Information We Collect

We collect the following types of information:

  • Account InformationName, email, phone, and business details provided during registration.
  • Customer DataInformation necessary to process orders and bookings accurately.
  • CommunicationsMessage content and metadata exchanged via our AI agents.
  • Usage DataLogs and analytics regarding how you interact with our platform.

3. How We Use Your Data

We use your information to facilitate seamless commerce automation:

Provide and maintain our AI automation services
Process transactions and manage appointments securely
Communicate regarding account and system updates
Improve AI models through anonymized data processing
Enforce Terms of Service and legal compliance

4. Meta (Facebook) Platform Data

When you connect Meta accounts, we only access permissions necessary for messaging. We process data solely for automated responses and never sell your data to third parties.

5. Contact Us

Questions? Reach out at:
youssefnaginassif@gmail.com