ordr answers every customer instantly — in Arabic or English — takes the full order or booking inside the chat, handles the payment receipt, and keeps Restaurants & F&B selling 24/7 on WhatsApp, Instagram, Messenger, Telegram, and web chat.
This guided demo mirrors the structured commerce flow your store gets: it greets, shows products, takes the order, and hands your team a ready next action.
ordr supports operationally different businesses on the same platform, from food delivery and storefront retail to real-estate lead capture and service bookings.
Handle delivery orders, reservations, follow-ups, and kitchen-ready customer flows.
Guide discovery, answer product questions, and turn chat into repeat purchases.
Support catalog sales, order updates, storefront buying, and customer retention.
Capture inquiries, qualify leads, support bookings, and keep client conversations moving.
Collect leads, request brochures, and move prospects toward viewings and agent follow-up.
Open any layer to see what ships inside it. Everything below is in the product today — nothing is a roadmap item.
Connect WhatsApp, Instagram, and Facebook Messenger with a single Connect with Meta login, then add Telegram, web chat, and a widget on your own site. Every channel gets the same trained AI, the same catalog, the same order flow — no channel left unanswered.
Handle high-volume sales and support conversations in the channel customers use most, across multiple connected numbers.
Turn discovery and DMs into guided conversations that keep product context intact.
Support page-driven inquiries and customer follow-up without splitting your workflow.
Keep Telegram conversations in the same AI and operator flow as the rest of the platform.
Capture storefront and site visitors directly from your web presence.
Embed ordr on your own site with allowed-origin control and returning-visitor memory.
Customers send a voice note, ordr transcribes it and answers in the same conversation.
Customers are answered in the language they wrote in, and your team works in a full RTL Arabic dashboard.
The AI reads your catalog, your rules, and your customer history before it answers — and hands the chat to a human the moment you want it to.
One agent trained on your products, policies, and tone, answering every channel with the same context.
Build guided conversation workflows with steps, branches, and required answers for the journeys you want scripted.
Ground informational replies in approved text, images, and links, organized by keywords, tags, and review status.
Your team watches every conversation live, takes over any chat in one tap, and hands it back when they are done.
Past orders, preferences, and prior conversations travel with the customer across every channel.
Ask questions across retention metrics, customer segments, automation context, and synced ad spend.
Set instant answers for the questions that repeat, before the AI ever needs to think about them.
Try the same structured commerce conversation on a demo tenant before you connect a single channel.
ordr does not stop at replies. It connects orders, bookings, products, campaigns, and customer records so every conversation ends in a real business action.
A catalog with variants, options, add-ons, inventory, and search that the AI sells from directly.
Restaurant menu setup plus a live kitchen display with order status and audio alerts for new tickets.
The AI takes the complete order in the conversation — items, options, delivery or pickup, address, confirmation — and it lands in your dashboard ready to fulfill.
A ready public storefront tied to the same catalog the AI sells from, with customer accounts, merchandising, product recommendations, and checkout built in.
Catch abandoned storefront carts and bring the customer back through the channel they already use.
Customers book appointments inside the chat; you control the services, slots, and confirmations.
Take card payments through Paymob or Kashier, accept cash on delivery, or let bank-transfer customers send the receipt photo in the chat for one-tap review, with order tracking and tenant package and payment control on the same platform.
Customers follow their order from a public tracking link tied to the same order record your team works from.
Sync catalog and orders with Shopify and WooCommerce, and push products to your Meta catalog.
ordr remembers every customer — orders, preferences, conversations — and turns that into repeat revenue with client profiles, loyalty points, retention flows, review requests, and campaigns customers actually read.
Track customers across storefront and conversation channels in one place, with full order and message history.
Drag and drop leads through your sales stages, from the first message to the closed deal.
Re-engage customers with follow-up strategies, win-back flows, and repeat-purchase context.
Let tenants enable a points program the AI can explain and use during customer conversations.
Capture feedback and strengthen reputation with structured post-order review flows.
Log, route, and resolve customer complaints without losing the conversation they came from.
Group customers by behaviour and history so every campaign reaches the people it should.
Launch marketing campaigns and automation journeys without switching systems.
Everything that brings customers back sits next to the conversations that convert them — broadcasts, automation journeys, social replies, generated content, paid ads, and email.
Broadcast to audience segments over WhatsApp and email with scheduling and delivery reporting.
Build trigger-based journeys in a visual builder — cart abandonment, follow-ups, and win-backs.
Answer Facebook and Instagram comments automatically and pull the commenter into a DM conversation.
Design the comment-to-DM-to-order path in a builder instead of wiring it together by hand.
Generate product-backed posts and image assets from eligible catalog items, then review saved drafts.
Schedule approved AI drafts to Instagram and Facebook straight from the workspace.
Connect Meta, Google, and TikTok ad accounts to import spend and keep paid growth in the same view.
Track every email from queue to engagement, investigate failures, and manage recipient suppressions.
Two things decide whether a new customer ever reaches you: whether search engines list your shop, and whether an AI assistant recommends it when someone asks. ordr gives you editorial control over both — and it works whether your shop is the one ordr hosts or one you run yourself.
Write your own title, description, and social image for any page, or keep the wording your shop works out on its own. Nothing changes on a page you did not touch.
A scored checklist that names the specific thing to fix next — duplicate titles, thin product pages, products no listing links to — and links straight to the screen that fixes it.
Rename a product and its old address keeps answering instead of turning into a 404, so the links and rankings it already earned survive the rename.
Keep any page out of search with one switch, and it leaves your sitemap at the same time rather than being crawled and then discarded.
A separate score for the question search rankings do not answer: will an assistant recommend your shop, and what is missing before it can — hours, address, return policy, delivery terms.
ordr mines what your customers actually asked and drafts answers from it. Nothing reaches a search result or an assistant until a person on your team approves it — the same gate covers AI-drafted page copy.
A product feed and a plain-text digest of your shop, so an assistant reads your prices, stock, and delivery terms from you rather than guessing from a third-party listing.
Selling on Shopify, Wix, WooCommerce, or a site you built? Add its address in settings and ordr treats it as your shop, telling search and answer engines it is the same business. The tags on your own site stay yours to set.
Every conversation, order, and receipt in one dashboard — in English or Arabic. Jump into any chat, review payments, and watch the numbers move, with guided onboarding, support surfaces, and runtime oversight behind you.
Monitor conversations, orders, settings, and storefront operations from one workspace.
Add waiters, kitchen staff, or agents and give each of them granular role-based permissions.
Coordinate platform support and escalation workflows without losing issue visibility.
Track business and AI performance through the reporting surfaces already in the product.
Channel connections, business rules, transfer methods, and a guided setup checklist for every tenant.
Manage multiple WhatsApp accounts and submit message templates for approval from one screen.
See AI credit usage, package limits, subscription state, and renewal dates without leaving the dashboard.
Use admin and runtime surfaces to manage multi-tenant operations, package limits, approvals, and account activation with confidence.
Beyond chat and orders, ordr generates product images with AI Creator, drafts and schedules Autoposts to Instagram and Facebook, imports Meta Ads accounts and pixels, and keeps WhatsApp template approval, retention, loyalty, and package activation in the same dashboard.
New tenants choose a package before payment, use guided onboarding, and can wait for InstaPay receipt review or super-admin activation.
Generate product-backed posts, review saved drafts, create image assets, and schedule Autopost drafts from eligible catalog items.
Use the single Connect with Meta flow in Settings, import ad accounts and pixels, and keep WhatsApp template approval connected to campaigns.
Keep customer history, loyalty points, reviews, and follow-up campaigns connected to the same tenant workspace.
Control how your shop reads on Google and how assistants describe it — and point both at your own store address when your shop is not the one ordr hosts.
Align WhatsApp, Instagram, Facebook Messenger, Telegram, and web chat so prompts, selections, and handoffs stay consistent.
94 capabilities ship in the platform today, from the channels your customers write on to the admin surfaces that keep every tenant running. Availability per capability depends on the package you choose — the live packages below show exactly what each one includes.
Every plan includes the AI agent and your channels; upgrade for bookings, loyalty, AI Creator, and Autopost when you are ready. Official WhatsApp message fees stay on your own Meta account — no hidden markups. Packages below are live from the platform, so features and limits always match signup.
Try the live demo and judge for yourself. It replies in your customer's language, shows real menus with tappable choices, and confirms orders like a trained employee.
Your team sees every conversation live and can take over any chat with one tap. Order and booking confirmations follow your configured rules, not improvisation.
One Meta login connects WhatsApp, Instagram, and Messenger. Load your products, and you can be answering customers the same day.
Yes — customer conversations and the dashboard both, including RTL. The AI answers in whatever language the customer writes.
No — connect your existing WhatsApp Business number through Meta.
Yes — sync your catalog and orders with Shopify or WooCommerce, and push the same products to your Meta catalog so chat, storefront, and ads all sell from one list.
Yes. Sync your catalog, run the AI agent across every channel, and add your store's address in settings — ordr then treats that as your shop, tells search and answer engines it is the same business, and scores what it can see. What ordr cannot do is rewrite the tags on a site it does not host; those stay yours to set.
No one can promise a ranking or a recommendation. What ordr does is make your shop readable and quotable — a product feed, a plain-text digest, your hours and policies as structured facts, and answers drafted from your customers' real questions — then measures which AI engines read it and which sent you customers.
Card payments through Paymob or Kashier, cash on delivery, and bank transfer or InstaPay where the customer sends the receipt photo in the chat for your team to approve in one tap.
Start free, try the live demo, and let ordr answer, sell, and follow up while you run the business.